Email us at [email protected]. If you are writing about a specific problem, include your device ID: open the app, go to Settings → Show device ID, and copy the value. That lets us find what happened on your device.
EveryMap takes a Google Maps link you share with it and opens the place in a different map app. There is no account and nothing to set up.
Choose which apps EveryMap offers you in Settings → Maps. With a single app selected, EveryMap opens it straight away. With several, it asks which one each time.
Tap Report a problem on the error screen before emailing us. That sends the link along with a technical log of that conversion attempt, which is what we need to reproduce the problem. Nothing is sent unless you confirm it.
Google changes the format of its links from time to time, and these reports are how we find out.
Most links carry the place's coordinates and open in a second or two. When a link doesn't, EveryMap has to ask Google for them, and on the free plan it does so by loading Google Maps in the background, which can take up to 30 seconds. Pro skips that step for most links.
Use Settings → Request more map apps, or email us the name of the app. We read every request.
EveryMap is free to use. Pro resolves links faster and more reliably.